Use cases

Automate sales quotes and follow-ups

Prepare sales quotes from incoming requests and CRM data. Your team approves the figures and keeps track of proposals that need a follow-up.

Your tools. Your rules. Your team in control.

From request to quote

Open each step to follow an example sales request.

Request received

A prospect emails to ask for 12 standard licences. Their record is in the CRM and the current price is in the catalogue.

Draft prepared

The workflow matches the request to the CRM record and fills in the quote lines using the catalogue price. The start date still needs confirmation.

Approval and follow-up

The quote owner reviews the draft and approves sending. If the quote is still pending on the agreed date, the workflow suggests a follow-up.

01

A draft ready to review from the incoming request

02

Prices drawn from the approved catalogue

03

Follow-ups linked to each quote’s status

How does sales quote and follow-up automation work?

Eltyo connects your inbox, CRM and quoting software to prepare a proposal from an incoming request. An AI agent extracts the relevant details. Your pricing rules then determine which items, prices, discounts and expiry dates apply.

Your team reviews the draft and fills in any open details before sending. Once sent, the workflow checks the quote on the agreed date and drafts a follow-up if it is still awaiting a response.

Which tools can the workflow connect?

  • Inbox or form. Capture the request, attachments and conversation history.
  • CRM and catalogue. Match the request to the right account and check product codes, prices and applicable terms.
  • Quoting or invoicing software. Prepare a draft in the tool or a structured file to import, depending on the available access.

We check APIs, import options and permissions before defining the workflow. A catalogue export can be enough for a first trial on a small set of products.

Which decisions stay with the sales team?

An off-catalogue item, an ambiguous request or an unusual discount triggers a review. The team sees the sources and the fields that need confirmation. For follow-ups, it sets the timing and the maximum number of attempts. An incoming reply or a change in status pauses the reminder so it fits the conversation already in progress.

How do you measure the time saved?

Start with one product line and one quote template. Compare the time from request to approved draft, including review. Track the quotes that need rework and the proposals that reach their follow-up date without action. The results help decide which steps to extend.

The same approach works for other business workflows. If your priority is accounts payable, explore supplier invoice processing.

Good questions.
Clear answers.

Can we keep our current quoting software?

Yes, if your tool can provide the required fields and accept drafts or structured imports. We check those options when scoping the workflow.

How are prices and discounts calculated?

Amounts come from your catalogue and approved pricing rules. An unusual discount or an unrecognised item goes to the quote owner for review.

When does the workflow suggest a follow-up?

Your team sets the interval. The workflow checks the quote status before each follow-up and stops when it is accepted, declined or marked to stop.

Something in mind?
Let’s give it momentum.

Tell us what slows you down. We’ll explore the next step together.

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